Let's see what changed:
(p10)
and
In general terms, parental satisfaction for services is lower for parents with children with SEN and/or disabilities when compared to the whole parent cohort.Consultation with North Yorkshire PACT brings to light the fact that parents believe there is a lack of cohesion in the way services relating to SEN and disabilities are offered and provided across the county. Focus groups with parents report that provision varied significantly across the county and many parents had to rely on word of mouth in order to identify appropriate available services. PACT have reported that greater guidance for families should be introduced, and that there is currently insufficient information relating to SEND services available and improvements in childcare for SEN children were required.
and
In general terms, parental satisfaction for services is lower for parents with children with SEN and/or disabilities when compared to the whole parent cohort.
(p11)
What could have caused PACT to object? Could it be that NYCC likes to give the impression that PACT is a fully functioning, county-wide, wholly representative group of parents of children with SEN, and therefore has no need to consult individual families, voluntary or other parent groups?
This approach seems to be on the increase, seen earlier this year with the LMS consultation debacle. NYCC seems to think if it consults PACT, it has fulfilled its requirements to consult. Despite the hard work of its members, PACT is a small organisation with only a handful of active members. It cannot possibly fulfil the role that NYCC would wish. There is no easy way of consulting families of children with SEN. By definition they are a hard to reach group, but that doesn't let the Council off the hook. It simply has to try harder.
One could infer, of course, an ulterior motive to NYCC's actions. Consulting a small, overstretched, non-representative group of parent volunteers (by their own admission) means NYCC is less likely to find itself effectively scrutinised by the people who use its services.
This approach seems to be on the increase, seen earlier this year with the LMS consultation debacle. NYCC seems to think if it consults PACT, it has fulfilled its requirements to consult. Despite the hard work of its members, PACT is a small organisation with only a handful of active members. It cannot possibly fulfil the role that NYCC would wish. There is no easy way of consulting families of children with SEN. By definition they are a hard to reach group, but that doesn't let the Council off the hook. It simply has to try harder.
One could infer, of course, an ulterior motive to NYCC's actions. Consulting a small, overstretched, non-representative group of parent volunteers (by their own admission) means NYCC is less likely to find itself effectively scrutinised by the people who use its services.
Full marks to PACT for acknowledging its limitations.
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